Introduction

This Privacy Policy details our practices regarding the collection, use, and sharing of personal data when you use our services tailored for healthcare providers. By accessing our service, you acknowledge and agree to the practices described in this policy.

Information We Collect

To provide our users with an optimal experience, Optimind-ai collects a range of personal data, structured as follows:

• Technical Usage Information: We gather details on how our services are utilized, including but not limited to the total hours of recordings stored during your subscription period, operational status, software errors, crash reports, and performance metrics. This collection helps us understand service usage patterns and improve system reliability and user experience.
• Identifiers: We collect identifiers such as names, email addresses, and other contact details. These are essential for creating and managing your account, facilitating communication, and ensuring a personalized service.
• Professional Information: Information related to your healthcare profession is collected to tailor our services to your professional needs and requirements.
• Electronic Activity: Our system automatically records data related to your interactions with our service, including IP addresses, device types, browser types, and authentication credentials. This information aids in enhancing security, functionality, and user experience.
• Inferences: Based on the collected data, we may draw inferences to personalize and enhance your service experience further, ensuring our offerings are closely aligned with your preferences and professional needs.
• Payment Information: For users subscribing to Optimind-ai, we collect payment information, which may include credit or debit card numbers, billing addresses, and other transaction details necessary to process subscriptions and payments securely. This information is handled with utmost security and confidentiality, ensuring compliance with payment industry standards and regulations.

Handling of Healthcare Data

Optimind-ai recognizes the sensitivity of healthcare data. With explicit consent, we process such information to provide services that meet the specific needs of healthcare providers. Our platform allows for the use of pseudonyms or anonymization of patient data, offering users flexibility in how they manage privacy and confidentiality in accordance with applicable healthcare regulations.

• Consent and Control: Users have control over the healthcare data they input into Optimind-ai, including the choice to anonymize or use pseudonyms for any patient information. Consent is obtained explicitly for the processing of any healthcare-related data, ensuring users are fully informed and agree to the data handling practices.
• Compliance with Healthcare Regulations: Optimind-ai is designed to comply with healthcare privacy and security regulations, including HIPAA in the United States. We are committed to maintaining the highest standards of data protection and confidentiality for healthcare data.
• Security Measures: Robust security measures are in place to protect healthcare data against unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security audits, ensuring that healthcare information is handled securely and responsibly.
• User Responsibility: Users are reminded of their responsibility to ensure that any healthcare data entered into Optimind-ai complies with relevant privacy laws and regulations. It is also the user's duty to obtain necessary consents when recording or inputting patient information into the system.

Use of Personal Data

Your personal data is utilized for the following purposes:

• To deliver and enhance the services offered to healthcare providers.
• To personalize your experience and tailor our interactions with you.
• For communication regarding updates, promotions, and essential service-related notices.
• To ensure compliance with legal obligations and regulatory standards.

Rights of the User

You have rights concerning your personal data, including:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to certain processing activities.
• The right to data portability.

For inquiries or assistance regarding your rights, please contact us at Optimind-ai. We are committed to providing prompt and flexible support to address your needs professionally.

Disclosure of Personal Data

We may share your personal data under certain conditions:

• With service providers and partners who assist in delivering our services.
• When required by law, such as for legal proceedings or to comply with government inquiries.
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Data Retention

All PHI data is stored for a maximum of 30 days, with options for users to adjust this duration via their profile settings. For more details, refer to our Terms of Service.

Updates to This Privacy Policy

Optimind-ai reserves the right to modify this Privacy Policy at any time to reflect changes in our practices or service offerings. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the service after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with our service, please contact us at:

• Email: [email protected]
• Address: 560 W Brown Rd Suite 1011 Mesa, Arizona 85201

We welcome your questions and feedback and will strive to address your concerns with promptness and clarity.