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Do you provide a patient consent template for using Optimind-AI?
Yes, we offer a patient consent template that you can use to obtain consent for using Optimind-AI. This template is designed to ensure compliance and ease of use.
Are there any training resources available to get started with Optimind-AI?
We provide comprehensive online tutorials, webinars, and one-on-one training sessions to help you and your staff get started with Optimind-AI.
How can I switch or adjust my subscription plan?
To switch or update your subscription, simply visit the pricing page within our application. There you will find the option to 'Manage My Subscription' where you can make the necessary adjustments.
What support options are available if I encounter issues?
Support response times vary based on your subscription level:
Silver Subscription: Basic support with responses within 3-4 hours during office hours (6 AM to 8 PM Arizona time).
Gold Subscription: Enhanced support with responses within 2-3 hours during office hours (6 AM to 8 PM Arizona time).
Platinum Subscription: Priority support with responses within 1-2 hours during office hours (6 AM to 8 PM Arizona time).
Please note: Outside of office hours, we are still available to assist you, but we cannot guarantee responses within the specified timeframes for each subscription level.
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